Step 1 – Check for danger (most importantly electrical danger turn-off power)
Step 2 – Locate the cause of the issue & Turn off water isolation valve
Step 3 – Call emergency flood restoration by calling 
We do not recommend undertaking flood restoration alone this can cause structural damage, irreversible carpet damage, mould, and creating environment unhealthy for living.
Step 4 – Contact other relevant parties – plumbers, strata management, property managers or land lord.
Step 5 – Save your property & carpet from staining – remove furniture & property from the flooded areas until help arrives.
Step 6 – We will assess the damage, extract the water, setup perfect drying environment, assist with insurance reports & claims.
Step 7 – We will manage the drying process from start to finish at completion we will clean & deodorise.
Prevent Water Damage to your Property
How is water damage caused?
- Rusted out hot-water tanks
- Flexi hoses under sinks, connecting dishwashers or washing machines
- Throwing foreign objects into toilet systems
- Forgetting to shut windows and doors
- Overflowing baths & blocked drains
- Blocked gutters and downpipes
- DIY Disasters
- + Many more examples
How to minimise the risk & reduce damage
- Locate the isolation valve that shuts off your property’s water
- Allow a professional to repair & replace to avoid DIY disasters
- Don’t forget to shut windows & doors